Columbia, Kentucky
Not resolved
2.8
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This took almost a month to resolve.The costumer service IS AWFUL!

I bought several items when arrived I was missing 2 items. Initially I tried to call however they do not accept phone calls. So after emailing them about my problem they lied and said my money was refunded Nov 30. Which it wasn't I showed proof and I did not.

I showed this company two times I had NOT been refunded. However once I brought up that I was going to dispute on PayPal it was a different STORY.

They then instantly refunded my money.Great products but shady *** company.

This reviewer shared experience about order processing issue and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Elf Cosmetics and uploaded picture s. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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