Elf Cosmetics - Review in Cosmetics and Toiletries category from Columbia, Kentucky

This took almost a month to resolve.The costumer service IS AWFUL!

I bought several items when arrived I was missing 2 items. Initially I tried to call however they do not accept phone calls. So after emailing them about my problem they lied and said my money was refunded Nov 30. Which it wasn't I showed proof and I did not.

I showed this company two times I had NOT been refunded. However once I brought up that I was going to dispute on PayPal it was a different STORY.

They then instantly refunded my money.Great products but shady *** company.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Price Affordability
Customer service
Product or Service Quality
Value for money

Reason of review:
Order processing issue
Product or service
Elf Cosmetics Online Order
Review category
Cosmetics and Toiletries
review #750485

Author wants to be contacted by the company. Learn more

Had an experience with Elf Cosmetics? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 1 Yes 1
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

Post a comment to start a discussion.

Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Elf Cosmetics. However, many companies do monitor reviews on our site.

You were reading a complaint about Elf Cosmetics.
Filing a new complaint about