Elf Cosmetics - Review about Elf 11 Piece Brush Collection from Accra, Greater Accra

11 of 27 Elf Cosmetics reviews

I placed an order of 5 items on Tuesday 5th January 2016 and I have been waiting for a shipping confirmation since because the email says it will be shipped out as soon as possible. I would like a refund if they are not ready to do their work. I have emailed 3 times yet no response

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Reason of review:
Problem with delivery
Product or service
Elf 11 Piece Brush Collection
Review category
Cosmetics and Toiletries
review #767098 by

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20 hours ago #1272356 Kitchener, Ontario, Canada

I also ordered on January 5th and got an e-mail on Wednesday the 11th saying that the package was on its way but that one thing could not be sent due to it being sold out (eye widener pencil). In the email they gave me a tracking number as well. After two days, I tried the number just as the website told me to and it said it couldn't be tracked! Then I emailed them about two days ago saying that I couldn't track my package and that it wouldn't tell me what product couldn't be sent in the email. I got a reply today and the email said that my package had actually gotten sent today!!!!! I got an email last Wednesday saying it was shipped! So ridiculous. Won't be buying from them again.

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Mar 08, 2016 #1124053 Montreal, Quebec, Canada

Never had problems with Elf, check out my reviews http://www.albinastore.com/my-elf-cosmetics-collection-personal-review/

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Jan 13, 2016 #1094003

If you still didn't get a refund or your products, go on to ELF's Facebook page to get your money page and leave three messages spaced apart. They will first give you a generic apology. They will give it back to you. I got my money refunded in two days.

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