Product: Elf Cosmetics Customer Care Clear all filters (5 of 5 reviews match)
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ALL, yes I said ALL, of the women in the Customer Service Department suck!They need to find another job that will make them happy. They will click on you if you give them an attitude or better yet, they will click on you when you ask them for their name. They do not...
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Elf Cosmetics Customer Care
#1114665
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Okay well I kind of want to know what I should do.I used the wrong email while placing an order, as in I didn't put the "L" at the end of Gmail.com. so I changed it ilon my account information , and updated it to see if it changed on my placed order too, but instead it...
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Anonymous
anonymous

The same thing happened to me and i just had to change browser but i emailed them and they didnt answer

3.1
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Elf Cosmetics Customer Care
#991795
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elf love the products but their company is complete *** their online website is always so slow they have the rudest customer service their phone line is always closed their emails are all the same no help its my first time ordering anything online so i chose to order...
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1.0
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Elf Cosmetics Customer Care
I liked
  • Products and price
I didn't like
  • Customer service over all
#705611
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I've been buying e.l.f cosmetics for about 4 years now. Some of there products are quality, some not so much. The cheaper line sucks, but I really like the mineral foundations and eye shadows they have. However, their customer service is awful and I won't be...
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Anonymous
Anonymous

I called to cancel and order and I had no problem, however while I was on the phone, I heard in the background two other girls (customer service reps) talking and one said, "j...

Anonymous
Anonymous

Omg! I'm having the same problem, but I'm not sure if they're rude because I literally can't get a hold of anyone. Every time I call it says to call back with in business hour...

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Elf Cosmetics Customer Care
#341606
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Elf Cosmetics Customer Care Review

#869237
1.3
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Ive ordered from elf twice, only because they gave me a gift card so the second time was free. They keep messing up my address then blaming paypal, regardless of the fact that i use paypal for other services no problem. When they resend the package, they refuse to send it with express shipping, so I have to wait more than two weeks to receive my products. None of this is worth the headache.
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