Elf Cosmetics
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Elf Cosmetics Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Elf Cosmetics has 2.0 star rating based on 60 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Products and price, Price, Disgusting.
Cons: Customer service over all, Atrocious customer service and auto emails, Customer service.Recent recommendations regarding this business are as follows: "0", "I have provided a link to their Tiktok below in media files", "Depending on the quick response now, would most certainly not recommend Elf UK", "Fix my rewards i spent more than 2000 points and got nothing", "To not purchase Elf online.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Elf Cosmetics has 2.0 star rating based on 60 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Products and price, Price, Disgusting.
Cons: Customer service over all, Atrocious customer service and auto emails, Customer service.Recent recommendations regarding this business are as follows: "0", "I have provided a link to their Tiktok below in media files", "Depending on the quick response now, would most certainly not recommend Elf UK", "Fix my rewards i spent more than 2000 points and got nothing", "To not purchase Elf online.".
Most users ask Elf Cosmetics for the refund as a solution to their issues.
Review authors value the most Discounts and Special Offers. Consumers are not pleased with Location and Reliability. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Elf Cosmetics Reviews
"Customer service just tell me if website is down"
I can't purchase what I want it just doesn't work and it is driving me crazy. I have contacted customer service and still nothing.
"For cooperation (representation)"
hello, how are you, I'm alfred and I'm writing to you from Albania, I'm interested in the e.l.f product. We've been part of cosmetics for over 10 years and we...
Tirana, Tirana District
For cooperation (representation)
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Paid partnership
Preferred solution: Consider withdrawing your paid partnership with BebopandBebe
User's recommendation: I have provided a link to their Tiktok below in media files
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Elf (Skin)Care does not respond to emails
Preferred solution: Deliver product or service ordered
User's recommendation: Depending on the quick response now, would most certainly not recommend Elf UK
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Sint Jacobiparochie, Friesland
Unable to used my redeemed stuff from my points
User's recommendation: Fix my rewards i spent more than 2000 points and got nothing
New York, New York
Had problems of ordering
- Foundation
- Conceler
- Blush
Preferred solution: Full refund
Dusseldorf, North Rhine-Westphalia
Packet
Edmonton, Alberta
Possible spam
User's recommendation: To not purchase Elf online.
East Brunswick, New Jersey
I cant see my order ?
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I never got my tracking number
- Products and prices
- Automated chat conversation
Preferred solution: Deliver product or service ordered
User's recommendation: Make sure to send the tracking number
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Price difference
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Asking about a product
- Price
- Customer service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Package damaged, missing 2 items
Preferred solution: Full refund
User's recommendation: Request delivery to your front door.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Website doesn’t work
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I haven't received my items
Preferred solution: Reshipment
Rude customer service call
- Disgusting
- Atrocious customer service and auto emails
- Customer service
- Customer service over all
Preferred solution: Apology
Cant pay
- Customer service over all
Preferred solution: Let the company propose a solution
About
e.l.f. Cosmetics is a beauty brand. It was launched in 2004. e.l.f. Cosmetics offers a wide collection of eye, lips, skin, and face cosmetic products. There is also a large stock of beauty tools and accessories. There are brush sets, single brushes, bags, cases, and cleaner wipes. The company does not offer refunds and exchanges. All sales are final. Buyers may apply only for a replacement of any item being damaged during shipment. e.l.f. Cosmetics ships products to the United States (including Puerto Rico, Hawaii, and Alaska) and Canada.
Elf Cosmetics is ranked 338 out of 1752 in Cosmetics and Personal Care category
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Same thing happened to me, she was so rude and I pointed out I couldn’t hear her well because her TV was loud and she said: SO? And laughed.